Policies, Terms & Conditions
Any access or use of www.plantngotrees.com constitutes acceptance of the following Terms & Conditions on your behalf. Acceptance means you will be bound to the terms in this agreement and any provisions made in the future. PlantNGo, LLC has the right to amend their Terms & Conditions and Privacy Policy at any time. It is your sole responsibility to check back frequently for updates and changes.
AGREEMENT OF ONLINE BEHAVIOR
You agree to not use this site or our services to undermine the integrity of the site or our services.
LIMITATION OF WARRANTY AND LIABILITY
You, the customer, agree to use our site and services completely at your own risk. There are no warranties given for any services rendered including but not limited to information, uninterrupted access or products provided. We disclaim any warranties concerning availability, accuracy, omissions, content of information, or suitable use of product. We disclaim any liability applying to service; deletion, omission, interruption, communication or transmission failure, unauthorized access to information or record, inability to access site, or computer virus pertaining to negligence, breach of contract, or any other form of action. We disclaim any liability applying to product; performance, defect, theft, destruction, or alteration pertaining to negligence, breach of contract, or any other form of action. This site, nor its services, nor any partners or affiliates shall be liable for damages caused by use of this site or its services.
Terms & Conditions
By shopping or visiting www.plantngotrees.com you accept the following terms of use:
- Electronic Communications - when you use our web site or send us email, you are communicating with us electronically. You agree to receive communication from us electronically. You agree that what we provide to you electronically satisfies any legal requirement stating that such communications must be made in writing.
- License - PlantNGo, LLC grants you a limited license to view and use this web site and not to download or modify it in part or whole. You are explicitly not granted permission to use data gathering tools, link directly to individual site elements, or otherwise exploit this web site in part or whole for commercial purposes. You are given permission to link to the home page of this web site only, but you may not use the PlantNGo, LLC logo in that link without permission.
- Your Account - It is your responsibility to keep your account login and password confidential. PlantNGo, LLC does not sell any products to children but rather to adults who can make purchases with a credit card. If you are under 18 years old, you may use this web site under the supervision of a parent or guardian. PlantNGo, LLC reserves the right to refuse service, delete accounts, remove and/or edit content, and cancel orders at their discretion.
- Risk of Loss – When we pass your order on to the shipping carrier, you assume the risk of loss of that order.
- Product Descriptions - Our product descriptions are as accurate as possible, but we do not guarantee that they are correct. If a product you receive is not as it was described on the site, then your only option is to return it in unused condition.
- Other Companies - PlantNGo, LLC does not assume any responsibility or liability for any third-party services offered through our web site.
- Applicable Law - As it regards resolving any legal disputes, you agree that the laws of the state of Wisconsin govern these terms of use.
- Modification and Severability - PlantNGo, LLC reserves the right to modify these terms of use and our other policies at any time. If any of the terms of use stated herein are deemed to be invalid, that specific condition is deemed severable and does not affect the other conditions herein.
Liability Disclaimer
Www.plantngotrees.com and any information found on the site are offered for informational purposes only. PlantNGo, LLC is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by PlantNGo, LLC. PlantNGo, LLC is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.
AVAILABILITY
Our pricing reflects great value because we strive to maintain a high level of inventory for all of our merchandise available at our on line store. Occasionally demand does surpass our supplies as we replenish our stock. This can cause a slight delay in the shipping of your merchandise. If you have a critical time frame in which you are working please contact us to verify the item is in stock.
Shipping Policy/Delivery of Goods/ Claims and Errors
PlantNGo, LLC inspects all outbound shipments before they leave our facilities. PlantNGo, LLC uses locally sourced nurseries as its shipper.
There are NO RETURNS after the plant is installed on your property.
No Liability for damage to underground structures or to asphalt and/or concrete. PlantNGo is not responsible for any damage caused to any type of in-ground or underground structure, including, but not limited to, television and/or telephone cabling, underground storage tanks, sprinkler systems, gas and/or electric lines, and drain tiles. Customer further holds PlantNGo harmless from any damage caused to any asphalt or concrete sidewalks and/or driveways.
- How long will it take to process my order?
Orders will be processed as soon as possible. Orders placed on Saturday, Sunday, and holidays will be processed the next business week. If you ordered an item that is out-of-stock, you will receive an email with the expected shipping date. Orders containing both in-stock and out-of-stock items will be shipped when all items are in stock. - How do you ship my order?
Our standard shipment method is local delivery from locally sourced nurseries. Faster shipping methods and Saturday delivery are available for an additional charge. Please contact PlantNGo, LLC to make arrangements for any special shipping needs for your order.
Return/Refund Policy
While we are eager to guarantee the quality of our products, all returns must be pre-approved by our customer service department. Please contact us at 262-443-4995 to contact a representative.
At PlantNGo, LLC we want to ensure you are satisfied with your order and the ordering process.
There are NO RETURNS after the plant is installed on your property.
PlantNGo, LLC will process an exchange before installation. We will assess a 20% restocking fee with delivery cost for all exchanges. The value of the original purchase will be applied to the new purchase. In the event that the balance is more than the original purchase amount then another charge will be processed to cover the difference. In the event that the balance is less than the original purchase amount the difference will be credited.
MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM PlantNGo, LLC WHEN EXCHANGING AN ITEM.
DEFECTIVE MERCHANDISE
PlantNGo, LLC goes to great lengths to assure the highest level of quality control. We will not honor an exchange or refund for a defective product if the product has been misused, neglected or harmed in any manner outside of our care instructions. Please see the care instructions for these terms.
There are NO RETURNS after the plant is installed on your property.
MOST IMPORTANTLY, ALL ITEMS MUST HAVE A RETURN AUTHORIZATION NUMBER AND FORM FROM PlantNGo, LLC WHEN RETURNING A DEFECTIVE ITEM.
Warranty
It is up to the customer to be able to provide proper acclimation to the plants. We are happy to answer any questions you may have in this process. PlantNGo will not be held liable for plants that do not survive acclimation, including but not limited to lack of water or irrigation.
This warranty does not include coverage of the following:
damage or loss of trees, plants or ground covers caused by fires, floods, lightning, freezing rains, heavy winds and/or heavy storms, winter kill caused by extreme cold and severe winter conditions not typical of planting area, natural disasters, animal rubbing or animal eating.
We reserve the right to hold an order based on shipping conditions in your area. We reserve the right to cancel an order if necessary planting kit is not purchased with the order. If the weather in your area is unsafe to receive perishable items, we reserve the right to cancel & refund your order
This warranty does not include transportation, labor or other consequential and incidental costs or damages.
All PlantNGo, LLC products comes backed by a 10-day limited warranty.
PlantNGo, LLC warrants new items to you, the original retail purchaser, for 10 days from the date of purchase, against material or manufacturing defects.
There are NO RETURNS after the plant is installed on your property.
Privacy Policy
What Information Do We Collect?
PlantNGo, LLC is providing this privacy statement to insure its visitors our dedication to customer privacy. When you visit PlantNGo, LLC you can expect the following practices:
- We do not acquire any personal information unless it is specifically volunteered to us
- We do count the number of visitors, but do not acquire their personal information.
- The information volunteered to us is only used to process transactions with a secured third-party merchant
- We do use cookies in order to organize your shopping cart.
PlantNGo, LLC only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include: name, email address, mailing address, phone number, or credit card information and billing address.
Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order, to contact you about Special Discounts and News about PlantNGo, LLC
Links
If we have links to other internet-based sites and we cannot be responsible for their privacy conduct. We do take care in the sites that we link to our own site and feel they take as much care in your privacy as we do.
Website Security Methods and Fraud Prevention
All transactions are conducted in a secure environment to protect against fraudulent observation and/or use. We do not store your financial information on the web site such as credit card information.
Any credit card information, or other sensitive information, collected by Www.PlantNGo.com is first transmitted to Secure Socket Layer (SSL) technology and then encrypted in transmission. All authorized persons are required to keep information accessed via our database confidential. At our discretion, orders received over the phone or internet may require photo I.D. verification.
Payments
We prefer that customers pay for merchandise via; MasterCard, Visa, Discover and American Express. For customers who prefer to mail us their order, we accept Cashier’s Checks or Money Orders **ONLY**.
(For Personal Checks, there will be at least a 10 Day waiting period for the check to clear). All hard copy forms of payment must clear our bank before we process the order for shipping. These hard copy forms of payment can slightly delay the processing, and in turn, the shipping times. Buyer shall pay interest on all past-due amounts at the rate equal to the lower of 1.5% per month or the highest rate permitted by applicable law, and Seller may recover all costs of collection including attorney’s fees. Currency in which transactions on www.PlantNGo.com will be conducted is in United States currency.
Copyrights
Copyright © PlantNGo, LLC 2024. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on www.PlantNGo.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from PlantNGo, LLC)
Thank you for shopping with us. We look forward to working with you!
The PlantNGo, LLC Team